CVS Health

"can't even get my medicine without their stupid text link sending me to get the app. can't call them because that takes me to their AI slop answering machine and I just want to talk to a person to get my medicine"

"it would be nice if the pharmacy department had better communication! Ive called Ive texted. I use the app. Im thinking about changing pharmacy all together!"

"fast and attentive and able to answer questions when I need them. always give me feedback if prescriptions seem to counteract with another one The staff is amazing! and I always appreciate them telling me. hey may, want to check on this prescription working with another"

"keeps asking me to upload my insurance card. I did it twice already."

"It works easy and fast."

"It is so much easier doing it this way than the other way."

"always helpful and responsive to my questions.."

"App data will not enter my birthday. I know when my birthday is, but app continues to say it's incorrect. this is not my error. IT'S YOUR ERROR! I am unable to use your app because of this."

"no way to print out proof vax for employer."

"Not available for Android!"

"need this filled and was told not available, not sure why I have to ask again to have it filled. common sense, Dr. prescribed it so it is needed to be filled out"

"very difficult to negotiate."

"fine"

"I love this CVS and the Pharmacy staff. Always helpful and knowledgeable."

"every professional and timely with customers and refills"

"I only use the app for prescriptions. Over the last couple years, updates have made it harder to manage prescriptions instead of easier. I don’t want to see ads and “deals”. Keep it simple"

"It helps organize my receipts"

"Simple"

"Just so easy to do 8-)"

"Digital coupons have suddenly become difficult to find."

"Didn’t work in app. Sat for 10 min. Had to check in w a person. Don’t send so many reminders if the app doesn’t work"

"Always busy but always perfect"

"My rewards are missing!!!"

"Wonderful service"

"This app is going backwards faster than it’s going forward. The user interface just gets harder and more complex to use, by hiding the most recently used options! With the latest update, I can no longer see any of our prescriptions!"

"Between myself and my wife we have like 30 prescriptions and they are always ready on time and the people that work in the pharmacy are so efficient and professional.. Never mind they are very personable and always have a smile on the face even though they have to deal with some real A..Holes . God Bless them and I think they need a huge raise.!"

"This game of forcing me to select “apply to card” in order for an offer to appy to my purchase, drives me crazy. If I buy a product frequently, just give me the discount automatically. I can understand you not applying things I never bought or purchase infrequently, but things I buy repeatedly should just be applied automatically. Also if your stupid app can’t be updated in your stores, what good is it? The old print kiosks are now rarely functional. Most stores supply guest Wi-Fi so that their app will function in store. Why can’t you manage this?"

"An excellent way to save!"

"I received a reminder for a vaccine appointment that does not exist. I already went to my vaccine appointment yesterday."

"Very easy and fast refilling"